DIY Item Query Form
Welcome! Kindly fill up this form if you have no idea which DIY item you should purchase to replace your existing bathroom fixture. Our customer support team will reply to you via e-mail to give you suggestion/s as soon as possible.
For requesting a visit for HCG’s product. Please see basic charge of the service on the second tab, and fill up the entry below. We will assist to transfer your request to HCG Customer Service.
• HCG Customer Service will inform you before the scheduled visit.
• For more information, you may contact us at:
Globe – 0956-733-9312
Smart – 0921-574-9364
Direct Line – 895-9854
Trunk Line – 896-0274 loc 236
CUSTOMER SERVICE BASIC CHARGES FOR COMPLAINTS ON OUT OF WARRANTY ITEMS:
|Regular||8:30AM – 7:00PM||Php 300|
|Night Time||7:00PM – 9:00PM||Php 500|
|Holiday||8:30AM – 7:00PM||Php 500|